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Frequently Asked Questions

Find quick answers to the most common questions about CollabOps. Can't find what you're looking for? Check our detailed FAQ or reach out to our support team.

🚀 Quick Start Questions​

How do I get started with CollabOps?​

  1. Sign up at collabops.ai for our hosted solution
  2. Follow our Getting Started Guide
  3. Invite your team members
  4. Create your first project

Is there a free plan?​

Yes! We offer a free plan for up to 5 team members with essential features. Perfect for small teams getting started.

Can I try CollabOps before committing?​

Absolutely! We offer a 14-day free trial of our Pro plan with no credit card required.

🔧 Technical Questions​

What browsers are supported?​

CollabOps works on all modern browsers:

  • Chrome 90+ (recommended)
  • Firefox 88+
  • Safari 14+
  • Edge 90+

Can I host CollabOps myself?​

Yes! We provide comprehensive self-hosting options including Docker and Kubernetes deployments.

Is my data secure?​

Security is our top priority:

  • All data encrypted in transit and at rest
  • SOC 2 Type II compliant
  • GDPR and CCPA compliant
  • Regular security audits

🔗 Integration & API​

What integrations are available?​

CollabOps integrates with 100+ popular tools including:

  • Development: GitHub, GitLab, Jira
  • Communication: Slack, Microsoft Teams
  • Productivity: Google Workspace, Notion

Is there an API?​

Yes! We provide a comprehensive REST API with:

  • Full CRUD operations
  • Webhooks for real-time events
  • Official SDKs for popular languages
  • GraphQL support

💼 Billing & Support​

How does billing work?​

  • Monthly or annual billing options
  • Per-user pricing that scales with your team
  • No setup fees or hidden costs
  • Cancel anytime with no penalties

What support do you offer?​

  • Community support: GitHub Discussions (free)
  • Email support: Business hours for paid plans
  • Priority support: 24/7 for Enterprise customers
  • Phone support: Enterprise only

📚 More Help​

Detailed Documentation​

Contact Support​

Still need help? Check our complete FAQ with over 30 detailed answers to common questions.